I suspect it may also have an impact on the kinds of discounts that developers are comfortable offering now that discounted sales which will inherently attract people who care less about a game than someone willing to pay full price don't offer the same kind of guaranteed revenue, which is something that could have significant impact on current dominant purchasing behaviours which seem to be very bundle and discount focused. The refund system seems to have been broadly well received, though some developers have been raising concerns with regards to the specifics of the policy. There might be other reason like a game not working on your device because of specifications. I didn't even buy Assassin's Creed Unity. Yes, so long as the cumulative playtime on all games within the bundle is less than two hours. The time continues since you last left off, so if you had 1 hour 12 minutes before refunding then when you buy it again it will continue from 1 hour 12 minutes rather than 0.
Steam may refund an entire order if you file a ticket on their tech support site. Image: © Deviantart user Deniszizen When Valve introduced the Steam refund system back in 2015, it promised to make buying digital games as worry-free an experience as purchasing any physical product. I played the game long enough for a Steam trading card to drop 12 minutes , wrote and then headed over to the new Steam support site which seems to be replacing portions of the existing Steam support site at support. This should be equal to the sum of just the games you selected to refund. Or there wasn't, until now.
This problem comes because it might have bugs and crashes. If support thinks you're abusing the ability to make refunds they have the right to remove access from refunds. They just need to iron out some kinks. With this primer in hand, your next Steam refund should go a lot more smoothly. It's a well known mine field because of the horrendously crappy drivers.
And Valve sets your card drops as after your first refund, so in best case you can earn I don't know, 0. A few games are picky about this. Not about being cheap lol. If you also want to know the complete steps of refunding then you are at the right place. Your only protection from this is if you can get the player to log 2 hours as soon as possible. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.
If you don't like it right away, you don't need mentioned 2 hours to notice it. See, in general this is an excellent move. Can I refund Dota 2 and get back all the hours I spent farming creeps? Can you get a warning for refunding too many games? My email stated that funds would be received within 7 days. Most refunds are processed within seven days of approval, but refunds for purchases made using international payment methods can take longer. Promoting something for pure financial gain is not allowed. When You Can Refund a Game There are two basic requirements for when you can get a refund: You must have purchased the game in the last 14 days, and you must have played the game for less than two hours. And during sales, when people load up on games they may never play, as Pellerano points out, how many will reconsider a week later and take their money back? And it is simple—maybe too much so.
Would I have requested a refund on this garbage? Other than that, refunding gifts works much the same as before. It's hard for me to fret too much though, because I'm getting such a good deal. If it appears to us that you are abusing refunds, we may stop offering them to you. Yes, but the refund request will need to be initiated by the gift recipient. I bought Syberia, Syberia 2, and a collection of different similar games as part of a bundle a few months ago, since I've read that the first game is supposed to be such a beautiful evocative experience. And I can certainly understand feeling burned by a game. Funds used to purchase the gift will be returned to the original purchaser.
The lack of lead time on the announcement of the refund policy has to have made things awkward for any developers who had just launched sales and were expecting past full price purchases to be reliable revenue. I was able to retain my Steam trading card and the review remained active, which raises some interesting discussion points. No matter how much you read, no matter how many YouTube videos you pore over, you don't know how your rig is going to run a game prior to buying it and launching it yourself. If you buy multiple games in a single transaction, can you refund just one of them? While there is no official number on how many games you can refund before receiving the warning, it seems to trigger after issuing around five refunds within six months. Your limits will be exactly the same. This has been a very prominent point of contention for a long time, which has caused problems for developers who had no way to remove a game from a Steam user's account if they did want to offer a refund and users who would often be told that Steam doesn't give refunds when legitimate issues warranted some kind of compensation alike.
Not to rely on the fundamental goodness of people and hope they don't abuse it. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it. This will work, because it works a bit different than you might think. Valve, meanwhile, can afford to be liberal — in 2013, it was responsible for 75 percent of digital computer game sales. It's also part of the reason why using a pre-developed framework like Unity or Unreal is so popular now because those devs have taken on that responsibility so the game devs can focus on making their actual game.
What I love about this new law is that I'm still testing the waters as to what my laptop can play. I'm not sure if you're joking or not. I'm not sure if you're joking or not. Sometimes they are nice and will overlook the playtime if its 3—4 hours. Do not share existing exploits.
So if the fix that apparently worked for a lot of people but didn't work for me. Can you refund a single game from a bundle? They also apparently, for now at least, have people reviewing every refund request, though they are also asking developers who see what they feel is abuse to report it. This page shows your purchase date, number of hours played, support contact details for developers including contact email addresses , system requirements, features, and a link to the community discussion forums and community created guides. No, refunding a game will not prevent you from buying it again. How To Request A Refund Valve will, upon request via , issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. When you open the steam app go to the top and click on help and then click on steam support.